Your rental with Dream Collection is provided by First Automobile Rental (FLA ) - " The Mesleret " - Saint-Georges des Groseilliers BP 105-61102 Flers Cedex ( France ) , except for the Jaguar F- TYPE roadster and Aston Martin DB9 Volante provided Hertz France and why
Hertz rental conditions apply.
general informations
- The rental agreement signals any visible damage of the Vehicle , the number of kilometers traveled by the vehicle and the supplied fuel level from the rental.
- Check that the apparent condition of the Vehicle corresponds to that described in the Rental Agreement . You agree to write a contradictory report the apparent condition of the Vehicle if you experience a problem not listed on the Rental Agreement . If you are unable to draw such a conclusion , build you a proof of the anomaly (eg dated photography) and contact earlier than the starting FLA Agency. Otherwise, FLA can not consider complaints about the apparent damage.
- Compare the mileage and fuel level registered in the dashboard with the information given on the Rental Agreement . You agree to rectify the Rental Agreement by the FLA staff in case of anomaly.
- Make sure that the copy of the registration card of the Vehicle , the Green Card insurance and accident report an accident are in the vehicle .
- FLA offers in each vehicle , a safety kit (triangle + vest) . Verify that the high visibility vest is placed in the cockpit and a pre- warning triangle is placed in the trunk. In case of failure to return this kit to the return of the Vehicle , FLA charges you a fixed penalty of € 50.00 .
- You have legal custody of the Vehicle after its delivery.
- You agree to take care of it and make it a normal and prudent use in " good father ".
- Are considered as abnormal uses of Vehicle:
- the use of non-compliant vehicles to its destination ( misfuelling , breaks the clutch due to misuse, poor - appreciation of the Vehicle template traffic despite warnings appearing on the dashboard of the vehicle , change - the vehicle, will commit an intentional offense , etc ...)
- a circulation outside the roadways ,
- the use of vehicles to provide , for remuneration , passenger transportation services (eg taxi) or goods ( eg: - removal or paid deliveries) unless a written waiver of the lessor,
- transporting flammable, explosive , corrosive or oxidizing, - use of vehicle as learning to drive ,
- the use of vehicles in connection with events , racing or motor sport competitions (or their trials) or reconnaissance - to rally routes , track driving ,
- Vehicle driving under the influence of liquor or narcotics, or drugs or drugs not prescribed medically ,
- sublease of the Vehicle to a third party ,
- the deliberate damage to the vehicle .
- In case of non -compliance with conditions of leasing, the additional insurance and additional cover (" franchise repurchases possibly subscribed are inapplicable. In this case, you are responsible for all the damages that are attributable to you ( including those suffered by vehicles within the limits of augmented vehicle residual value of expenses and costs related to its capital ) .
- Any dispute between merchant born of Rental Agreement and which could not lead to an amicable agreement will , to the extent permitted by law , the jurisdiction of the Commercial Court of the place of the registered office of the company.
The rental fee
- The base price includes a day pass and / or mileage calculated according to the rates in force.
- he understands:
- comprehensive insurance of the vehicle less the deductible under the lease for the short term ,
- Under long-term lease, you have opportunity to receive a lease without insurance , provided we produce a certificate certifying your insurance vehicle coverage available to you at all risks, including financial losses . A leaf " Certificate of Insurance " will be to educate virgin by you and have it signed by your insurer.
- Vehicle technical assistance 24h / 24h (breakdown or towing the vehicle in case of immobilisation due to breakdown , accident or fire ) .
- It can be increased by:
- a payment in respect of the fuel used , in accordance with paragraph "Fuel" below and to the placard " Fare conditions Car rental FLA ";
- mandatory surcharges and optional services listed below . Not included in the rental rate, and therefore subject to a separate charge :
- repair of damage caused to the Vehicle ;
- the loss or theft of the Vehicle and / or keys.
- The rental rate is calculated per 24 hours. FLA tolerate a delay of less than one hour for the return of the Vehicle. After this period, FLA charge you an additional rental day for every day of delay commenced , except in case you no longer have the vehicle for any reason beyond your doing .
- The number of kilometers traveled during the rental contract is that indicated by the Vehicle counter. If the computer malfunctions attributable to fraudulent activities and if the rental rate includes limited mileage , FLA bill 500 km per day rental rate.
- FLA charge you some extra costs plus the rental rate, in case of:
- lost keys Vehicle
- if a thorough cleaning of the Vehicle must be done, FLA will charge all the damage that you have caused increased expenses and costs related to its capital .
Driver's license and identification
- All drivers must be at least 23 years old and hold a driving license, valid and corresponding to the desired category Vehicle, for at least 5 years.
- A driving license issued by a Member State of the European Economic Area (Member States of the European Union, and Iceland, Liechtenstein and Norway) is valid in France .
- Holders of a license issued by a State outside the European Economic Area must present another form of ID ( passport ) .
- An international driving license must be accompanied by a national license.
- The possession of a permit "white" or restricted validity , or a declaration of loss or theft of a driving license does not allow you to rent a vehicle .
- The driver must present to the starting FLA agency ID (identity card or passport) , the original driver's license , bank card or credit or debit card as collateral and a means payment accepted by FLA (see above) .
- Any additional driver must present to the starting FLA agency ID (identity card or passport) , and the original of his license .
- For businesses, K-Bis extract of less than three months is required.
Booking and Payment
- At the start of the rental, you must submit to FLA bank or credit card or debit . The map must be the main driver.
- For short-term rental ( less than one month) , you pay the full amount of the rent from the vehicle.
- By your credit card is not charged taking a deposit guaranteeing payment of the franchise by your bank in case of disaster .
- You can pay your rent by credit card, credit card ( Carte Bleue , Euro -Mastercard, American Express or Diners ) .
- The bank card or credit or debit card used to adjust the rent must be that of the main driver and match the credit card or credit or debit made from renting.
- You can pay your rent by check or cash ( in compliance with current legislation ) . In all cases , you must present to FLA bank or credit card or debit qu'FLA can verify that your account is replenished .
- FLA does not accept checks.
- Whatever the method of payment , we reserve the right to make all necessary checks and to consent or not to rent if legitimate reason.
- For the average lease duration (between one month and three months) and long-term rentals (in excess of three months with precise term ) , you pay the first month in the decision of the vehicle and signing the rental contract. That same day, a withdrawal request will be filled in by you for future rents. The following months will be billed at month payable upon receipt of invoice (invoices accruing ) . By your credit card is not charged taking a deposit guaranteeing payment of the franchise by your bank in case of disaster . This operation will be repeated as many times as there are months of hire.
- Any default in payment will result in immediate termination of lease agreements or ongoing by sending a letter of cancellation by recorded delivery to the address of the tenant ( first presentation of mail by the postal service as proof) and immediate return of vehicles by the tenant to the agency of departure ; if recovery by our agency of departure with invoicing of costs related to mileage rate. This cancellation will take effect without prior notice or compensation. In case of payment of sums due after receipt of the termination letter, the only company reserves the right to maintain its decision.
- Any breach of contract during the month regardless of the reason for failure ( cessation of activity, bankruptcy , liquidation ...) will result in the complete billing months and return of the vehicle on the abduction site with the full made fuel .
Authorized Drivers
- The name of the tenant listed on the Rental Agreement is the main driver, who must be present at the signing of the Rental Agreement and to whom the costs are charged to rent .
- Unless legitimate and unforeseeable reason, only (s) (s) driver (s) indicated (s ) on the Rental Agreement is / are authorized (s) to drive the Vehicle .
- You can add additional drivers without extra provided they meet the age requirements and permits valid for the rental vehicle subject to a maximum of two people.
Cancellation fees
- Billing terms will be applied in the following Cancellation :
- 50% of the total of 14 to 4 days ;
- 75 % yield 3 to 2 days ;
- 100% within 24 hours of departure
Vehicle Restoration
- You must return the vehicle , its keys and papers, FLA staff the time and date agreed in the rental agreement , and in any case during the opening hours of the FLA agency.
- You must inform FLA , in the shortest period of any event preventing you return the vehicle to the agreed date and time , otherwise constitute a misuse liable to prosecution.
- If you want to extend the rental period , you should by all means contact your FLA agency , set the lease to the closure of the rental agreement and sign a new rental agreement in the relevant contract terms and payment duration of the lease. A notice period of 24 hours before the end of the lease is required by FLA . If unable to get to our agency and after telephone agreement to extend your contract by any FLA employee , you will have a confirmation email stating the new maturity of the contract.
- In all cases , you are liable for the amount of the rent and any costs related to damage to the vehicle until the return of the vehicle FLA normal wear and tear or for any other cause beyond the fact of the lessor.
- If you return the vehicle outside the opening hours of the agency and / or drop keys Vehicle in the mailbox of the FLA agency back outside the opening hours of the agency, you retain responsibility and are liable for the amount of rent and damages that are attributable to you ( including those suffered by the Vehicle ) to the reopening of the agency.
- FLA can in no way be held responsible for the property are forgotten in the Vehicle at the end of the Rental Agreement .
- We propose to monitor contradictorily the apparent condition of the Vehicle at the rental return :
- If the apparent condition of the Vehicle return differs from that initially FLA invoice you noted damage (body shocks, missing accessories , ...) estimated from the scale available in agencies within the limits of the maximum financial liability applicable (depending on the protection supplements possibly subscribed ) .
- If you choose not to perform this contradictory FLA control with the return of the Vehicle, FLA you entrust the task to realize the one and accept the findings thus made , and billing corresponding damage if any.
- In any case , for damage (s) caused (s) to the Vehicle , FLA charge you a lump sum ( € 35.00 ) for the administrative processing cost to FLA .
insurance
- Of all vehicle leases all categories, is not included the glass breakage insurance.
- Protection supplements for accidents or vehicle theft on the rental agreement showing the amount of the deductible for the rented vehicle . If you purchase additional protections , these will apply only for the duration indicated on the Rental Agreement and subject to compliance with the conditions of hire.
- By subscribing to FLA additional cover , you reduce the amount of the maximum financial liability ( franchise) applicable in case of damage (s) caused (s) to the Vehicle or in case of vehicle theft.
- Failing to take these protections supplements , you are responsible for damages that are attributable to you within the limit of the franchise without further subscribed.
- A supplement may be subscribed and will take the form of an additional daily allowance to reduce the deductible (partial buyback deductible). This damage waiver is jointly subscribed for accidents and theft.
Damage , accident and theft
- The invoicing scale of damage to the vehicle is determined based on the average cost of parts and labor needed to repair . FLA continues to cover the expenses taken care of and immobilization of the Vehicle.
- In case of damage to the Vehicle during its driven by a driver not indicated on the Rental Agreement , additional insurance and additional cover (" franchise Redemptions" ) eventually entered are inapplicable , and you must indemnify FLA 's all the damages that are attributable to you ( including those suffered by the Vehicle within the limits of augmented vehicle market value of expenses and costs related to its asset as parking , repatriation costs, the operating loss related to the non rental).
- In case of breakdown or accident of the vehicle requiring immediate or urgent repairs : before any repair (including in the case of tires) , contact your FLA agency to inform them of the problem and contact the AXA Assistance by telephone at +33 (0 ) 1.55.92.22.22 or Fax +33 ( 0) 1.55.92.40.50 by specifying the font n ° 57 July 11 66 04.
- A file number will be provided to support an application fee .
- In case of accident or damage suffered by the vehicle with identified third party that does not require immediate repair : you must inform FLA within 48 hours from the time you become aware of , and deliver to the return FLA agency within 5 working days from the moment you become aware , a completed accident report signed by you and the third party.
- The delivery of a completed and signed accident report an accident or damage with identified third party , and you are responsible or not is mandatory .
- In any case , for damage caused to the Vehicle, FLA charge you a flat rate ( 35 €) for administrative processing cost to FLA .
- In case of theft of the Vehicle : you must , within 48 hours from the time you become aware of , make a theft report with the relevant authorities and submit to the Agency the FLA minutes of filing a complaint , the vehicle papers , keys and all vehicle antitheft system .
- In case of theft of keys and / or papers with the Vehicle , be sure to report it to the competent authorities by making it appear on the complaint .
- Otherwise, and except in cases of force majeure preventing the surrender of the minutes of filing a complaint and the keys and papers of the Vehicle within this period, FLA will charge all the damages that are attributable to increased costs and you costs it stopped .
fines
- Under Article L 121-2 of the Highway Code , as a tenant of the Vehicle , you are financially responsible for any infringements on the parking of vehicles and the payment of tolls and must set yourself in the time required, the fines imposed in that capacity in the rental environment.
- Otherwise, FLA communicate your details to the Police Court, which sends you a notice of increased penalty.
- Under Article L 121-3 of the Highway Code , if, during the lease, you do not respect the speed limits , safe distances between vehicles , the rules related to the use of reserved lanes and roads certain vehicles or signs, FLA communicate your details to the Police Court, which sends you the notice of contravention .
- In all cases , FLA bill you for any offense related to speeding , a lump sum ( € 12.00 VAT) for administrative processing cost to FLA to communicate your details and send you notice of increased fine or a ticket. Any reception Parking minutes in the same way will be subject to invoicing of administrative costs of processing at a rate of € 5.00 plus VAT per infringement.
mileage
- The rental fee listed on your rental agreement FLA package includes a mileage of 300 km per day .
fuel
- FLA provides a Vehicle with full carburant.Nnous invite you to return the vehicle with full fuel .
- Otherwise, FLA charge you the missing fuel price per liter in effect at the return of the Vehicle FLA multiplied by the number of liters added to the vehicle that has just been restored . The liter price indicated in the FLA agencies on " poster fuel ." This additional billing will be challenged because you were given the opportunity to make full restitution before .
territorial validity
- The vehicles rented in France can cross borders .
- This facility extends only to the following countries : Andorra , Austria, Belgium, Denmark, mainland Spain , Finland, United Kingdom of Great Britain and Northern Ireland , Italy , Luxembourg, Norway , Netherlands , Portugal , Sweden and Switzerland ( excluding commercial vehicles) .
Data Protection Act
- FLA holds a personal data file obtained when signing the Rental Agreement . They are the subject of a treatment allowing FLA manage your rental and operations relating thereto (invoicing ... ) and to send you marketing information . They are intended , in whole or part, to the FLA Group companies and their partners.
- FLA installed in some of its vehicles a system to locate them in real time to facilitate the management of flight and loss of vehicles . By signing the rental agreement , you authorize FLA collecting through the onboard system and use geolocation for the purposes described above data for determining the geographic position of the Vehicle. Only services that have FLA in their function , need to have knowledge for the purposes of treatment, have access to the data collected and any person having a right of access under the law. These data will be kept for the duration of the rental contract and, where appropriate to the needs of an investigation.
- As required by law , you have :
- a right to oppose the registration of a file and use of your personal data
- the right to access, correct and delete information about you by sending your request , together with proof of identity , by mail to: First Car Rental
- the Mesleret
- 61100 St Georges des Groseilliers .
- By signing the rental agreement , you authorize FLA to use and transfer your data to Leverrier Group companies for managing your account.
- It is specified that uses a FLA file "Managing people at risk " that allows FLA Group companies to refuse to rent to these people. Furthermore, in its capacity as adherent to the Branch of the National Council Owners of Automobile Professions (CNPA ) some data, in connection with the Rental Agreement can be transmitted to their mutual benefit of member companies this branch allowing them to legitimately refuse any future rental.
- Under the CNIL deliberation n ° 2006-235 of 9 November 2006 , you will be informed beforehand if you're concerned and then have a right of objection to the registration , access , correction and / or deletion of your personal data from Branch renters CNPA (50, rue Rouget de Lisle - 92158 Suresnes Cedex ) .
- For specific questions , FLA is at your service at +33 (0) 2 33 64 13 33 in office schedule.
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